FAQ's

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Warranty

Do Chillbo products come with a Warranty?

Returns

Can I return my Chillbo product if I'm not happy with it?

Shipping

What's Chillbo's US shipping policy?

What is Chillbo's delivery times and shipping methods within the US?

What is Chillbo's International shipping policy?

Can I change my order once its been placed?

Product Questions

Chillbo Shwaggins: Inflatable Outdoor Lounger Questions

I’m really heavy and/or ridiculously tall. Should I buy this?

Can my buddies get in on the action?

How big is it once inflated?

How long does it stay inflated?

Can I sleep on it?

How hard is it to get in and out of?

How many air pockets does it have?

There’s no pump included. How the hell do I inflate it? Heeeelp!!!!

Does it come with a bag?

I don’t know how big a sleeping bag is. What are the dimensions, dammit?

How much does it weigh?

Does it come in different colors?

Will it float?

Will it fit on my flatbed truck/tent/whatever

Can I use it on rocky or uneven ground?

Is there a warranty?

Wasn’t it called Chillbo Baggins? I think I bought a fake!

Don Poolio: An Inflatable Pool Float Questions

I’m a big boy/girl. Will this thing support my weight?

How big is it once fully inflated?

Can my homies chill on it as well?

What’s the difference between this and the Chillbo Shwaggins?

Can I use it outside of the pool?

Does it get hot in the sun?

How long will it stay inflated?

Does it come in different colors?

How big is it when packed? Will it fit into my carry-on luggage?

Are there any straps to hold on to?

What about something to tie a rope to?

Can I take it into the surf?

Will the wind blow it away once inflated?

Where is it made?

Is it durable?

It was an unwanted Christmas present. Can I return it?

How long does shipping take and what does it cost?

Chillbo Cabbins: A two-person tent, Questions

Can it really only fit two people?

What are the dimensions once assembled?

What are the dimensions once packed up?

Does it come with a groundsheet?

I plan to lug this thing across the Appalachian Trail. How much does it weigh?

How long does it take to set up?

How long does it take to pack up?

Can you tell me more about the specs?

The tent looks pretty cool. Does it come in different colors?

Can I fit a Chillbo Shwaggins or Don Poolio inside?

Can I stand up inside?

Is it safe to smoke bongs in the tent?

I value my privacy. Can people see through the tent with just the rain fly on?

How does it handle the heat? What about the cold?

It was an unwanted Christmas present. Can I return it?

How long does shipping take and what does it cost?

General Questions

Is my Chillbo Shwaggins legit? I thought I was buying a Chillbo Baggins

I’m having trouble getting my Chillbo Shwaggins or Don Poolio inflated. What am I doing wrong?

Difference between Chillbo Shwaggins and Don Poolio